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Irish Sports Warehouse - Buyer be aware, appalling horrendous customer service
Irish Sports Warehouse - Buyer be aware, appalling horrendous customer service
Irish Sports Warehouse - Buyer be aware, appalling horrendous customer service
Buyer be aware. This company are horrible to deal with. There is atrocious customer service, I feel like I am banging my head off a brick wall with them. There is no continuity, no sense of responsibility to the customer, emails get lost, there is no responsible follow...
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2.9
#1419665

Irish Sports Warehouse - Had concerns prior to ordering but no problems

I was looking to buy a treadmill and after researching bought one from Irish Sports Warehouse. I have to admit I had some concerns based on reviews but having received the treadmill 9 days after ordering (and it was a large delivery from the UK) I have to say I found the process fine and the treadmill is perfect and very good value for money. Would just ask that Irish Sports Warehouse either include a 2 to 3 plug adaptor so that the plug can be adapted to Irish electric points or recommend what voltage and ampage adaptor should be bought. I used a 1amp adaptor that I had but that would not work so had to go to a higher level (challenging though to find these, eventually got one in Dunnes Stores).
4.7
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I liked
  • Quality and pricing
I didn't like
  • No 2 to 3 pin adaptor
#1505522
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wow where to start. fyi this "company" is 3 people they make it feel like its a whole team but it is more than likely 3 people working out of their kitchen. My senior mother got a faulty treadmill off them had a nasty fall etc but thats not the issue. faults happen at...
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1.0
#1427866
It's difficult to know where to start with this one. I wanted to buy a trampoline, I wanted to buy Irish and I wanted it quickly (for my 5 year olds birthday). Ordered the trampoline on 17th September (3-5 day delivery) for birthday on 26th - should be fine I thought....
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Anonymous
Anonymous

Good way to get your kids' necks broken. Our church tends to a family whose son became a quadriplegic due to a trampoline. I hope this doesn't happen to your children - it is ...

#1385827
I bought a treadmill in Jan 2018. It broke in Jun 2018. I can't get a repair, replacement or even an email from them. I have sent numerous emails and can't get a response. I have threatened legal action but they are a UK company and it is an internet company and I am...
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Product
#1341543

Irish Sports Warehouse - Awful

DO NOT TOUCH with a barge pole. Want me to fix my treadmill myself with a new circut board which may not even be the fault as nobody will come out. Manuel dsys not to try to repair unless qualified. Will only do a partial refund as my machine is 9 months old. I have never had such poor servive in my life. Lynda
#1330967
Show
Couldn’t really ask for a worse company to deal with to be honest. Lost my first order even though the day before they told me it was on the way to me, I ordered it in black and because the website was acting up when selecting it I had to click on the colour option a...
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Product
#1304239
Bought a treadmill, in the van it came in nothing was tied down and upon opening I found that it was broken and unusable. I emailed them twice without reply. After calling several times I finally got through and was told they would refund and replace it within 3 to 5...
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1.0
Product
#1227798
Recieved a treadmill in February didnt work contacted them said no power to screen they sent a new one not only did i have to become a technician over night with all the plugs and screws i had to deal with when changing it. Bottom line that didnt work for me. Contacted...
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1.0
Product
#1227702
Do not buy from this company. They are not Irish firstly, they sent a faulty bad quality trampoline which we had to assemble and then take apart again. We were two weeks asking them to send us a replacement part before finally deciding it wasnt worth it and we were not...
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Product
#1226740

Contact Irish Sports Warehouse Customer Service

Mailing Address:
Irish Sports Warehouse
Unit 5C Convoy Enterprise Centre
Convoy, County Donegal
Ireland
Phone:
+35 376 680 3388
All Irish Sports Warehouse Contacts

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I have had 6 weeks of dealing with Irish Sports Warehouse to try and get a repair, replacement or refund for a faulty elliptical machine that I bought from them for Christmas 2017. The machine worked for 3 weeks and then broke, I have sent multiple emails to them...
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#1211421